Frequently Asked Questions

The swimming pool requires pre booking and can be bookd from 72 hours prior to arrival.

Please use link below: 


Q. Is early check in available?

A. We can arrange early check in from 12.30pn, at the flat rate charge of €30. Early check in is however subject to availability. 

Please contact our reception team for more details on +353 (0) 1 835 0800. 

Q. What are the swimming pool opening times?

Monday & Wednesday 6.30am – 9.30pm

Tuesday & Thursday 6.30am – 9.30pm

Friday 6.30am – 8.30pm

Saturday & Sunday 8.00am – 7.30pm

Bank Holidays 8.00am – 7.30pm

Children’s Hours:

Monday–Sunday 10.15am – 7.15pm

Q. What are the checking in and out times of the hotel?

Check in is available from 4pm and check out is 12pm in the hotel.

Q. Is it possible to request an earlier check in/later check out?

Unfortunately, we cannot 100% guarantee availability for an earlier check in. A later check out can be requested at reception at an additional charge.

Q. If we are availing of a Emerald Park, Navan Activity Centre or Aquazone package, can we collect the entrance tickets prior to check in?

Yes, guests can collect entrance tickets on the day of arrival prior to check in and we will hold your luggage securely in our luggage room

Q: How can I find out what dates and packages are available at the hotel?

You can check all available dates and packages here which will list all of our rates and availability. Alternatively, a member of our reservations team will be happy to assist you. You can contact them through or +353 (0) 1 835 0800.

Q: Is there a hairdryer available in the rooms?

Yes,  there is a hairdryer available in each of our guestrooms

Q: Does the hotel have free Wi-Fi?

Yes, there is complimentary Wi-Fi available throughout the hotel.

Q: Do I pay for parking?

Parking at the hotel is complimentary for our guests

Q: What are Emerald Park’s opening times?

Emerald Park’s opening times vary throughout the year, you can find list of all opening times here.

Q: Is there a children’s playroom available?

We have a sensory room availble for children under 12. Both residents and non-residents of the hotel are welcome to use the facilities, booking is essential. 

Q. How far is the hotel from Emerald Park, Funtasia Waterpark and Dublin Zoo?

Emerald Park is five minutes’ drive away from the hotel. Funtasia Water Park, Drogheda, Dublin Zoo & Navan Adventure Centre are approximately 25 minutes’ drive from the hotel. Aquazone is approximently 15 minutes' drive.

Q: Is there children’s entertainment available in the hotel?

During peak seasons such as Easter, July & August and Hallowe'en, there is a Kids Club available which runs from 6.30-8.30pm subject to change.

This Kids Club is suitable for children between the ages of 4 and 12 years of age.

The cost is €10 per child, subject to change.

Q: Where can I find information on weddings at the hotel?

Information on weddings at the hotel can be found here or alternatively by contacting our dedicated Wedding Coordinator, Francesca on +353 1 835 0800 or by email on

Q: What is the Restaurant opening hours?


Monday-Friday: 7.00am - 10.00am
Saturday & Sunday: 7.00am - 11.00am


Friday & Saturday: 5.00pm - 9.00pm

Sunday-Thursday: Our restaurant is open subject to seasonality and school holidays. Please call ahead to avoid disappointment on +353 1 835 0800.

Contact us today to find out more:

T: +353 (0) 1 835 0800

Special Offers

Dine Sensory Bedroom Call Us Offers